Certified to ISO 9001:2015 by Bureau Veritas, our Quality Management System drives continuous improvement and customer satisfaction. It is central to how we measure performance and deliver consistent, reliable outcomes.Total Quality Management
Quality That Builds Trust. Systems That Drive Excellence.
At KCG, Total Quality Management (TQM) is more than a system, it’s a mindset embedded into every level of our organization. Since 2007, our TQM approach has unified teams, systems, and standards to ensure consistent, measurable improvement in the quality of our products, services, and processes. We believe quality is everyone’s responsibility — from management to suppliers, and from workforce to customers.
TQM is fully integrated with our Health, Safety & Environment (HSE) practices, aligning all stakeholders toward a common goal: exceeding expectations through operational excellence.
Our Integrated Management System
Quality Management
Certified to ISO 9001:2015 by Bureau Veritas, our Quality Management System drives continuous improvement and customer satisfaction. It is central to how we measure performance and deliver consistent, reliable outcomes.Environmental Management
Our ISO 14001:2015-certified Environmental Management System ensures our operations are responsible, compliant, and focused on sustainability. We proactively manage environmental risks and continuously work to minimize our ecological impact.
Occupational Health & Safety
Certified to ISO 45001:2018, our Health & Safety Management System fosters a safe and healthy work environment by identifying risks, preventing incidents, and promoting a culture of care and accountability.Quality Control And Quality Assurance
Our Quality Assurance, Control teams ensure every projects and process meets the highest standards, from production to delivery. We monitor installation, handling, and service execution to maintain operational excellence.
Our Quality Assurance, Control teams ensure every projects and process meets the highest standards, from production to delivery. We monitor installation, handling, and service execution to maintain operational excellence.
Our goals include:
- Ensuring 100% customer satisfaction
- Preventing defects through proactive monitoring
- Improving solutions and service outcomes
- Meeting all Quality Management System (QMS) requirements
- Sustaining our leadership position in the market
We believe quality is not a checkbox, it’s a continuous effort. Through vigilant quality assurance, control and system-wide accountability, we deliver lasting value to our customers and partners.
